FAQs

FAQs

Frequently Asked Question

Need help? We’ve got answers. Below are some of the most common questions our customers ask. If you don’t see yours, feel free to contact us.

How can you help?

We provide beginner-friendly tools, expert blog tips, and fast shipping on top-quality garden gear.

What is your return policy?

We accept returns within 30 days of purchase as long as the item is unused and in original packaging. See our Returns Policy page for more.

What payment methods do you accept?

We accept Visa, MasterCard, PayPal, American Express, and Apple Pay.

Do you sell gift cards?

Yes! Digital gift cards are available under the ‘Products’ section and make the perfect gift for any gardener.

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Clients Questions

Beginner gardeners should start with hardy, low-maintenance plants such as succulents, marigolds, or herbs like basil and mint, which thrive in various conditions and require minimal care.

The watering frequency depends on the type of plants, climate, and soil conditions, but a general rule is to water deeply about once a week, allowing the soil to dry out slightly between waterings to encourage healthy root growth.

Utilize integrated pest management techniques, including promoting beneficial insects, using organic pesticides, and practicing crop rotation, while regularly monitoring plants for early signs of pests to maintain a healthy garden ecosystem.